Support
Support
Support goes straight to the people who build Duration — no queue, no bot.
Get in touch
Email support@duration.money with anything: a question, a problem, a rough edge, or an idea. Include a screenshot when something looks wrong and a rough time it happened — it makes a fix much faster.
Worth a look first
- The glossary defines any term the app uses that is unfamiliar.
- Importing and filing transactions covers the flow you will run most often.
- Wondering how to restructure or undo something? Changing course explains why nothing you do is destructive to your record.
Your data
Your budget is yours. You can download a full backup at any time from Book settings — a complete JSON export plus a CSV of the journal — so you are never locked in.
Last reviewed: July 2026.